# Passkeys

> Sign in to Avox with Face ID, Touch ID, Windows Hello, or a security key: creating a passkey, signing in with one, and removing it.

Source: https://docs.theavoxai.com/security/passkeys

A passkey lets you sign in with your device's own unlock - Face ID, Touch ID, Windows Hello, or a
security key - instead of typing a password. There's no code to type and nothing to remember, and a
passkey only works on the real avox.com, so it can't be phished.

Passkeys belong to your own account. Every member can add them, whatever their role.

## Creating a passkey when you sign up

Right after you create your account with an email and password, Avox offers one: **Secure your account** - "Set up a passkey now and you can skip the password next
time - sign in with Face ID, Touch ID, Windows Hello, or a security key instead."

- **Create a passkey** - your device asks you to confirm (the button shows "Waiting for your device").
  Once it's created, you continue to your dashboard.
- **Skip for now** - you continue without one. "You can add or remove passkeys later from Settings →
  Security."

If your device's prompt is cancelled or fails, the message appears on the same screen and you can try
again or skip.

## Adding a passkey later

**1. Step 1**

Security > Passkeys">
   The card lists your passkeys, or says "No passkeys yet on this account."

**2. Click Add a passkey**

Your browser or device asks you to confirm with your face, fingerprint, PIN, or security key.

**3. Done**

You see "Passkey added" and it appears in the list with its name (or just "Passkey") and the date
it was added.

Add as many as you like - one for your laptop and one for your phone, for example. Passkeys saved to a
password manager or your device's cloud keychain can follow you to your other devices.

If something goes wrong you see "Couldn't create a passkey" with the reason from your device. If the
list itself can't load, you see "Couldn't load your passkeys" - refresh the page.

## Signing in with a passkey

**1. Go to the sign-in page**

On avox.com, open **Sign in**.

**2. Click Sign in with a passkey**

It sits under the Google and Facebook buttons. Pick your passkey when your device asks, and confirm.
The button shows "Signing in with a passkey" while it works.

**3. You're in**

You're signed in and taken on to your dashboard.

The passkey button is on the sign-in page only - you create an account first, then add a passkey.

## Removing a passkey

Click the bin icon next to it in **Settings > Security > Passkeys**. It's removed straight away and the
others keep working. If the device it lives on is lost, remove it here. If removing fails you see
"Couldn't remove that passkey".

Your device may keep its own copy of the passkey after you remove it here - it simply stops working for
Avox. You can delete it from your device's password or passkey settings too.

## Related

- [Two-factor authentication](https://docs.theavoxai.com/security/two-factor)
- [Sessions](https://docs.theavoxai.com/security/sessions)
- [Security](https://docs.theavoxai.com/security)

Lost every passkey and have no other way in? Email hello@theavoxai.com from your account's email address.