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Pick Avox Docs as a preferred source and Google shows these pages more often when you search for help with Avox.
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GeneralOnly a paid payment can be refunded.
The app says this payment isn't paid (it's pending, failed, expired, cancelled or already fully refunded), so there's nothing to refund.
Click Check status now to see its latest state.
Still stuck? Send AVX-3720 to hello@theavoxai.com along with what you were doing when it happened.