See every device signed in to your Avox account, get alerts about new sign-ins, and sign out of all other sessions at once.
Settings > Security > Active devices shows every browser that has opened your Avox dashboard, so you can spot one you don't recognise and sign it out. It's about your own account; every member has their own list.
Each row shows:
A browser is added (or its row updated) each time it opens the dashboard. With nothing recorded yet, the card says "No device activity recorded yet." If the list can't load you see AVX-3091.
Location is looked up from the IP address by an outside location service when the browser visits. It's usually right to a city or region, never an exact address, and can be off for anyone on a VPN, a mobile network, or a company network.
Each browser is recognised by a random id it keeps in its own storage. If you clear your browser's site data, that browser shows up as a new device next time.
Sign out - in your account menu, the command palette, or Sign out everywhere at the bottom of the Settings menu - signs you out on all your devices, not only the one you're using. Every other browser has to sign in again too.
Each row in the list has its own button:
If signing out a device fails you see "Couldn't sign out that device" - try again.
To end every other session but stay signed in where you are:
Click Sign out of all other sessions
Under the list. It's disabled when this is the only device.
Done
You see "Signed out of every other session". Every other browser is signed out and removed from the list; the one you're on stays signed in.
If it fails you see AVX-3092 - try again.
Changing your password also signs out every other device automatically. If you don't recognise a device, change your password, sign out the others, and turn on two-factor authentication.
You get a New sign-in email ("New sign-in to your Avox account from Windows · Chrome", for example) when your account opens the dashboard on a device it hasn't used recently. It shows the device (system and browser), approximate location, IP address, and time, with a See your active devices button. If it wasn't you, reset your password, reply to the email, and sign that device out here.
To avoid noise, it's sent only when:
At most one is sent every 10 minutes. Clearing site data on your usual laptop doesn't trigger one.
Sign-ins expire and refresh on their own while you use Avox, so an old tab doesn't stay signed in forever. To end every other session at once, use Sign out of all other sessions.
If you see a device you don't recognise, sign out the others, change your password, and email hello@theavoxai.com or open a ticket in Support.
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