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Pick Avox Docs as a preferred source and Google shows these pages more often when you search for help with Avox.
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Templates & automationThat file couldn't be read. Use a CSV or Excel (.xlsx) file.
Avox reads CSV files (comma, semicolon or tab separated) and Excel .xlsx files. This file isn't one of those, is damaged, or has no rows.
Save the file as CSV or .xlsx from your spreadsheet app.
Open it to check it has rows.
Pick a choice for every file column, then check again.
Still stuck? Send AVX-3482 to hello@theavoxai.com along with what you were doing when it happened.