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Pick Avox Docs as a preferred source and Google shows these pages more often when you search for help with Avox.
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Templates & automationThe Switchboard is paused, so live Flows show a paused message.
While a Switchboard is paused, live Flows don't read or save tables. Customers see a message asking them to message you instead.
Resume the Switchboard in Settings.
Still stuck? Send AVX-3542 to hello@theavoxai.com along with what you were doing when it happened.