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Pick Avox Docs as a preferred source and Google shows these pages more often when you search for help with Avox.
Last updated
Templates & automationA step took too long, so the customer was asked to try again.
Meta waits at most 10 seconds. Avox answers within 7.5 seconds; when a step (or your pass-through server) is slower, the customer is asked to try again.
Usually passes on its own.
For pass-through, make your server answer faster.
Still stuck? Send AVX-3547 to hello@theavoxai.com along with what you were doing when it happened.