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Templates & automationYour server didn't answer in time or answered with an error.
In pass-through, Avox forwards each request to your server and waits up to 5 seconds. It didn't get a good answer, so the customer was asked to try again.
Check your server's logs for the request id shown in the log.
Make the signing secret in the Live data panel.
Still stuck? Send AVX-3555 to hello@theavoxai.com along with what you were doing when it happened.