Follow Avox Docs on Google
Pick Avox Docs as a preferred source and Google shows these pages more often when you search for help with Avox.
Follow Avox Docs on Google
Pick Avox Docs as a preferred source and Google shows these pages more often when you search for help with Avox.
Last updated
Templates & automationThe 24-hour window was closed, so only a template could be sent.
WhatsApp lets you send free-form messages only within 24 hours of the customer's last message. After that, only approved templates can be sent.
Use a Send template step for messages that may go out after 24 hours, like reminders.
Still stuck? Send AVX-3608 to hello@theavoxai.com along with what you were doing when it happened.