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Pick Avox Docs as a preferred source and Google shows these pages more often when you search for help with Avox.
The check before a broadcast goes out, line by line: your number's quality and daily reach, who is left out, the cost estimate, pace, risks, and the permission sentence you confirm.
Before a broadcast goes out, the Review step runs a check. It counts who gets it and who doesn't, reads your number's standing from Meta, estimates the cost, works out how long it will take, and says plainly anything that could hurt your number. Then you confirm, in one sentence, that everyone on the list agreed to hear from you.
The check runs when you reach the Review step. Check again runs it once more, and it runs again by itself when you press Send now or Schedule, so the numbers that go out are the numbers you saw.
The top of the check lists what it found, most serious first. With nothing to say, it reads Nothing risky found.
Avox asks Meta for the quality and the limit when the check runs. If Meta doesn't answer, a small note says the figures come from WhatsApp's last update instead, or that they aren't known.
The template's Name, Language, Meta's status (it has to be Approved) and Template quality, Meta's own rating of how people react to that template. See Template quality.
How many people get the broadcast, then how many are left out and why, one line per reason (see Who is skipped). Under them: how many of the people on the list haven't messaged you in the last 90 days or more, including anyone who never has.
These are the same rules the broadcast uses when it sends. If contacts change before sending starts, the real list follows the change.
A rough guide to what Meta will charge for the broadcast, in US dollars:
Meta bills these charges to your own Meta account, never through Avox, and Avox adds nothing to them. Meta's real price depends on the country of each number, and some messages are free, so the bill can differ from the estimate. Per message: Not known means no rate was available, so no cost is shown. After sending, the report shows the cost from what Meta reported. For how Meta prices messages, see Pricing and Meta charges.
How many broadcasts you've sent this month and how many your plan allows, or Unlimited broadcasts with this month's count. See Monthly limits.
When Meta hasn't shared something yet (your number's quality or daily reach, the template's quality, the price per message), the check says which, and leaves it as "Not known". It never guesses.
Under the check is one sentence with a box to tick:
I confirm everyone in this list agreed to get messages like this from Riverside Cafe on WhatsApp.
It uses your business name from Settings > Business. Send now and Schedule stay greyed out until it's ticked (AVX-3865), and ticking it again is needed whenever the check's numbers change.
Good lists are people who messaged you, bought from you or signed up to hear from you on WhatsApp, and recently. Bought or copied lists, and old lists of people who never chatted with you, are the fastest way to a Low quality rating.
The numbers you saw, the sentence and who confirmed it are kept on the broadcast's What was confirmed tab: when it was checked, how many it was going to, each reason people were left out, the estimated cost and rate per message, your number's quality and its daily reach at the time. Compare them with the report once it's sent.
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