This connection is paused because this Switchboard's subscription was canceled - resolve it on the Billing page first.
Every connection on a Switchboard is automatically paused the moment its subscription is genuinely canceled (not merely overdue/past due, which only warns) - no sending, no Meta API calls, no automations, on any connection on that Switchboard, until a new or reactivated subscription's payment actually goes through. This pause can't be manually resumed from Connections/Health; it clears itself automatically once payment resumes.
Go to the Billing page and resolve the canceled subscription.
Don't try to resume the connection from Connections or Health - it can't be resumed manually there.
Once payment resumes, the pause clears itself automatically.
Still stuck? Send AVX-3082 to hello@theavoxai.com along with what you were doing when it happened.