Check the ticket's category, subject, and message.
The "Open a ticket" form's own validation rejected what was entered - a missing subject, a message under 10 characters, or an invalid category.
Check that you've entered a subject.
Make sure your message is at least 10 characters.
Check that you've picked a valid category.
Submit the ticket again.
Still stuck? Send AVX-3084 to hello@theavoxai.com along with what you were doing when it happened.